Terms of Service

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between the service provider operating under the brand VibeSurvey.ai (hereinafter referred to as the "Company", "We", "Us", or "Our"), and the user or entity accessing or using the VibeSurvey.ai website and services (hereinafter referred to as "User", "You", or "Customer").

By registering for or using the services provided via https://vibesurvey.ai/ (the "Site"), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. DESCRIPTION OF SERVICES

The Company provides an AI-powered survey generation and analysis platform (the "Service"). The Service allows Users to create surveys, collect responses, and analyze data using artificial intelligence tools.

3. ACCOUNT REGISTRATION

To access the Service, you must register for an account. You agree to:

• Provide accurate and current information during the registration process.
• Maintain the security of your password.
• Accept responsibility for all activities that occur under your account.

4. SUBSCRIPTIONS, PAYMENTS, AND LIMITS

4.1. Pricing and Plans

The Service is offered under various pricing plans ("Packages"). Current prices and package details are displayed on the Site's landing page and in your personal account dashboard. We reserve the right to modify prices at any time; however, such changes will not affect active subscriptions until the next billing cycle.

4.2. Usage Limits

Each Package includes specific usage limits (e.g., number of surveys, AI generation credits, response limits).

4.3. Expiration of Unused Limits (Use-it-or-lose-it)

Please read carefully: Usage limits are strictly tied to the specific billing cycle and the active plan.

• No Rollover: Unless explicitly stated otherwise, unused limits do not carry over to the next billing period.
• Plan Changes & Resets: If you upgrade, downgrade, switch your plan, or manually reset your limits by purchasing a new Package, any prior unused limits associated with the previous cycle or plan will be immediately forfeited. They will not be added to the new plan's limits.

4.4. Payments

Payments are processed securely through third-party payment processors. By purchasing a Package, you authorize the Company to charge the designated amount. All fees are non-refundable unless required by applicable law.

5. DATA PROTECTION AND PRIVACY

The Company takes the protection of your data seriously.

• Data Ownership: You retain all rights, title, and interest in the data and content you upload or generate using the Service ("User Data").
• License: You grant the Company a limited, non-exclusive license to access and process User Data solely as necessary to provide the Service to you. We do not sell your data to third parties.
• Privacy: Our use of your personal information is governed by our Privacy Policy.

6. INTELLECTUAL PROPERTY

The Site, the domain VibeSurvey.ai, the underlying software, algorithms, interfaces, and all related intellectual property rights are the exclusive property of the Company. These Terms do not grant you any rights to use the Company's trademarks or brand features except as clearly permitted by the Service's functionality.

7. USER CONDUCT

You agree not to:

• Use the Service for any illegal purpose.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to transmit viruses or harmful code.
• Resell or sublicense the Service to any third party without our prior written consent.

8. DISCLAIMERS AND LIMITATION OF LIABILITY

8.1. "As Is" Basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company disclaims all warranties, express or implied, including fitness for a particular purpose.

8.2. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages. In no event shall the aggregate liability of the Company exceed the amount you paid to the Company in the six (6) months preceding the claim.

9. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.

10. CHANGES TO TERMS

We reserve the right to modify these Terms. If we make material changes, we will notify you through the Service or via email. Continued use of the Service after changes constitutes acceptance.

11. LEGAL INFORMATION & CONTACT

For support and legal notices, please contact us: